If you as a consumer order a service for a fee, you have the following right of withdrawal:

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract. To exercise the right to withdraw, you must inform us, Trend Jumper GmbH, Oberstraße 3, 47829 Krefeld, Germany, tel: +49 800 777 3 500, service@trendjumper.de of your decision to withdraw from this contract by way of an unequivocal statement (e.g. a letter sent by post, an e-mail or, alternatively, orally by telephone, video or voice mail). You can use the attached sample withdrawal form, but this is not mandatory. To comply with the withdrawal period, sending notification of your decision to exercise your right to withdraw before the withdrawal period expires shall suffice.
 

Consequences of withdrawal:

If you withdraw from this contract, we shall reimburse you for all payments received from you, including delivery costs (with the exception of additional costs arising as a result of you choosing a delivery method other than the cheapest standard delivery offered by us), without undue delay and within fourteen days at the latest from the date on which we receive notice of your decision to withdraw from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this reimbursement.

If you have requested the services to commence during the withdrawal period, you shall pay us a reasonable amount equivalent to the proportion of the services already provided up to the time at which you notify us of your decision to exercise your right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

Note on the premature expiry of the right of withdrawal:

In the case of a contract for the provision of services, your right of withdrawal shall expire prema-turely if we have provided the service in full and have only begun to provide the service after you have given your express consent and at the same time confirmed your knowledge that you will lose your right of withdrawal upon complete fulfillment of the contract by us.

In the case of a contract for the supply of digital content not on a tangible medium, the right of withdrawal shall also expire if the trader has commenced performance of the contract after the consumer has expressly consented to the trader commencing performance of the contract before the expiry of the withdrawal period, and has confirmed that they are aware that they lose their right of withdrawal by consenting to the commencement of performance of the contract.

End of the withdrawal policy.